Patient area
Your personal, encrypted patient area
Appointments, questions for Dr. Wörl, images for preparation and aftercare – in a protected place that only you and the practice can see. You decide for yourself whether and how you use it.
Your personal patient area
Secure. Encrypted. In your hands.
Fully encrypted
Information, messages and images are each stored encrypted – with a separate key for every account.
Message to Dr. Wörl
Ask your questions at your own pace – as text, with photos, documents, videos or as a voice message. You will receive the answer in your area, usually within a few working days.
Share images securely
Upload photos for preparation or follow-up care – only you and the practice can see them. Location data is removed.
Keep track of your appointments
All booked appointments in one place – you can also book appointments without the patient area.
View your data at any time
You can see what is stored and who has accessed it, and download everything as a file (Art. 15 and 20 GDPR).
Full control
Change your details, withdraw your consent, delete everything – yourself, at any time, with one click.
Create account I already have an account You can then activate the patient area with your consent.
Why we offer the patient area
More transparent, more convenient, simpler – for you and for the practice
Treatment involves more than the appointment itself: questions beforehand, documents, aftercare. With the patient area, we would like to make this cooperation easier to follow and more convenient for you – and spare you steps that previously required a phone call, post or unencrypted email.
More transparent
- You can see at any time which data is stored about you – and who accessed it and when.
- You receive Dr. Wörl’s answers in writing and can reread them at your own pace, even weeks later.
- Your appointments with their status (requested, confirmed) at a glance.
More convenient
- Ask questions whenever they occur to you – including in the evening or at the weekend, without waiting on hold.
- Share photos and information from home, protected rather than by email.
- Book and cancel appointments online without having to call.
Simpler
- Everything in one place: appointments, messages, images and your information.
- Enter pre-existing conditions, medication and allergies in advance – leaving more time for your questions during the consultation.
- You handle consent, requests for access to your data, download and deletion yourself, without forms.
When the patient area helps you
- Before the consultationWrite down your concerns and medical history at your own pace, note your questions and, if you wish, share photos to prepare for the consultation.
- After the consultationAsk questions that occur to you later in writing – you will find the answer in your area.
- During aftercareAsk questions about the healing process and share photos. The practice will discuss with you whether an additional appointment makes sense.
How it works
In three steps – and only if you wish
- Create an account. With the account, you book and manage your appointments. Nothing more is needed for that.
- Activate the patient area. Under “My account”, you set up the area yourself – with your explicit consent. Without it, nothing is stored.
- Use what you need. Write messages, upload images, provide information – all voluntary, all changeable and deletable at any time.
The patient area does not replace a personal consultation and is not intended for emergencies. A diagnosis or treatment recommendation is only possible after a personal examination. If you experience symptoms after an operation, please call the practice; in an emergency, call 112.